Buyer Beware: Navigating Privacy Pitfalls in Online Marketplaces

This incident highlights the ongoing challenge of ensuring the security and privacy of internet-connected devices, especially those sold at low prices on popular online marketplaces. Consumers are often left with no way to verify the safety and reliability of such products, and it falls to independent organizations like Consumer Reports to uncover and expose these vulnerabilities.

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The affected cameras are made by EKEN, a company based in Shenzhen, China, and are sold under various brand names, including EKEN, Tuck, and others. These budget-friendly cameras were widely available on popular online marketplaces like Walmart, Temu, Amazon, Sears, and Shein, until Consumer Reports alerted the companies about the issues.

Until stronger vetting processes and regulations are put in place, consumers must exercise caution when purchasing smart devices, particularly from lesser-known brands or sellers. The consequences of compromised security and privacy can be severe, highlighting the need for increased vigilance and accountability in the rapidly expanding market of connected devices.

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How Hackers Take Control via Aiwit App

While the owner receives an email notification about the change of ownership, the ease with which this process can be carried out is deeply concerning. Furthermore, the research revealed that these cameras broadcast the owners’ IP addresses, transmit unencrypted still images without requiring a password, and even expose the names of the local Wi-Fi networks they are connected to over the internet.

Several inexpensive doorbell cameras sold on major online marketplaces have been found to have critical security vulnerabilities that could allow hackers to take control of the devices and invade users’ privacy. This alarming discovery comes from research conducted by Consumer Reports, a respected non-profit consumer advocacy organization.

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Despite being made aware of these critical vulnerabilities, some online marketplaces have been slow to remove the affected products from their platforms. Consumer Reports stated that EKEN did not respond to their emails reporting the issues, and the cameras remained available for purchase on various sites even after the initial warnings.

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Professional-grade security systems are designed and built for demanding commercial applications, ensuring superior performance and efficiency. These systems are open-platform, allowing seamless integration with various camera brands and other security technologies, such as access control systems, video analytics, and advanced notification systems. This flexibility ensures that you can tailor your security solution to your specific needs, both now and in the future.

The most significant flaw identified by Consumer Reports is a process that allows a malicious individual in close proximity to the camera to gain complete control over the device by simply downloading the official Aiwit app and putting the camera into pairing mode. This is done by holding down the doorbell’s button for eight seconds, allowing the attacker to create an account, scan a QR code, and effectively hijack the device from the rightful owner’s account.

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Future-proof: Professional-grade cameras are designed to integrate with other commercial-grade products, ensuring a seamless and compatible security ecosystem as your needs evolve.

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Vulnerable white-label cameras could still be on the marketplace